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Don’t Overlook Portable Device Security
Mark Bassingthwaighte, Esq.
May 31, 2006
More
and more I am finding that most law firms have reasonable and
responsive security measures in place when it comes to protecting the
office network and the information contained therein. I am less
confident when it comes to security with portable devices such as a PDA
or a smartphone like the Blackberry or Treo. While I have been a
Blackberry user for sometime, and love it by the way, these devices
come with their own set of security concerns. Consider
what kind of information an attorney would routinely store on a
smartphone or PDA. For starters, one would expect to find email, voice
messages, text messages, passwords, contact lists, electronic
documents, and appointments. In all likelihood, there would be
confidential personal and client information that no one would want to
find in the wrong hands. As these kinds of devices continue to advance
in terms of capabilities and power, and the line between handhelds and
laptops continues to blur, the security risk will only increase.
Further compounding the problem is the popularity of these devices and
their size. They are easy to misplace or lose and they are easy to
steal. A recent rash of iPod, cell phone and digital camera thefts at a
local high school underscored the problem for me. Don’t
overlook this security concern. Use power-on passwords and enable
auto-lock features so that a password is required in order to use the
device after a period of inactivity and to synchronize the data with a
desktop. If the device will have highly confidential information on it,
investigate the availability of third-party utilities. SureWave Mobile
Defense, as an example, comes with a feature that wipes all data from
the memory of supported devices (Palm and Pocket PC) once a certain
number of failed login attempts are exceeded. The current version of
Microsoft Exchange provides for a remote wipe of a lost or stolen
Windows PDA. Remember that if you have regularly synchronized your
device, the destroyed data can be easily restored to a replacement
device and you would be good to go. Other available products on the
market enable data encryption and this would be a good alternative
option. While attacks from viruses and the like are rare
with portable devices, they are not unheard of and they are likely to
become more of a concern. In my mind, it’s only a matter of time due to
the popularity and convenience of the wireless world. All major
anti-virus companies have firewall products available for various
mobile platforms. Consider installing one to help limit unwanted access
to your device. While, you may need to spend a little time
investigating the security solutions that are available for your
specific mobile device, given the potential consequences of not doing
so, it’s worth the effort. If you are not already doing so, use the
security features that come with your mobile device(s). In the end,
this is about protecting client confidences and that’s an obligation
not to be taken lightly. The Risk Management Report
is not legal advice. It does not, and is not intended to, respond to
any individual situation or concern. The reader must conduct
independent research and analysis to determine the constraints and best
way to act for each matter in each jurisdiction.
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An Update on Lawyer Trust Account Scams
Mark Bassingthwaighte, Esq.
Note: In recent weeks, several more law firms have fallen prey to Internet scams that have resulted in quarter million dollar plus losses at each firm.
A Final Update on IOLTA Accounts and FDIC Insurance
Mark Bassingthwaighte, Esq.
For the past year, the FDIC has fully insured IOLTA accounts meaning that the increased per account coverage limit of $250,000 on general deposits didn’t apply to IOLTA accounts.
“The Phishing is Good” - So Now It’s Getting Ugly
Mark Bassngthwaighte, Esq.
The FBI just recently issued a warning to U.S.
Managing the Client File through the Current to Past Client Transition
Mark Bassingthwaighte, Esq.
In my early years as a risk manager, I was a bit surprised to learn that we do have claims reported where the defendant attorney or firm is unable to turn over the underlying file.
No Good Deed Goes Unpunished
Mark Bassingthwaighte, Esq.
As a risk consultant, I have had numerous opportunities to ask attorneys who have been sued for malpractice, “What did you learn from the experience?” One response that continues to come up has been, “There is a bit of truth in the old saying that no good deed goes unpunished.” While the stories behind such a response vary, there are common insights that I feel are worth passing along.
Your Newest Risk Management Resource
Mark Bassingthwaighte, Esq.
ALPS is proud to announce your newest risk management tool, Risk411 .
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